Troubleshooting & FAQ

Q: Why can’t I list a token/domain? A: Make sure you have enough balance, enter a valid quantity and price, and meet the minimum KAS amount.

Q: What does "Verify" mean? A: After a Cancel, you may need to verify the transaction to complete the process.

Q: Why do I need to enter my PIN? A: For your security, all sensitive actions require PIN confirmation.

Q: How do I see my past orders? A: Go to "My Orders" and toggle between "Active" and "All" to see your order history.

Q: What if I see an error? A: Read the error message for details. If the problem persists, contact support.